Automated order confirmations, shipping updates, and delivery notifications via WhatsApp, SMS, and Email.
Reduction in "Where is my order?" support queries
Customer satisfaction with proactive updates
Higher engagement vs email-only notifications
Automate notifications at every stage of the customer journey, from order placement to delivery and beyond.
Instant confirmation with order details and payment summary
Include product images, quantities, and estimated delivery date
Quick reply buttons to track order or contact support
Hi Sarah! Your order #12345 is confirmed.
Premium Headphones
Qty: 1
Total: $149.99
Delivery: Jan 28-30
Order Confirmed
Today, 10:30 AM
Shipped
Today, 2:15 PM
Out for Delivery
Arriving today
Delivered
Pending
Automatic updates when package reaches each milestone
Include live tracking links and estimated delivery time
Proactive delay notifications with updated ETAs
Confirm successful delivery with photo proof if available
Request product reviews and delivery feedback
Easy return initiation if customer is not satisfied
Your order has been delivered! We hope you love it.
How was your experience?
Handle every situation with the right message at the right time.
Send Cash-on-Delivery confirmations with order details and prepare-amount reminders to reduce RTO.
Send a reminder before delivery to ensure customer availability and reduce failed delivery attempts.
Keep customers informed throughout the return process with pickup scheduling and refund status.
Proactively notify customers of delays, failed deliveries, or address issues before they ask.
Everything you need to keep customers informed and happy.
Instant notifications triggered by webhook events from your e-commerce platform.
Include clickable tracking links that show real-time package location.
Send notifications in the customer's preferred language for better engagement.
Quick reply buttons for tracking, support, or rescheduling delivery.
Track notification delivery rates and customer engagement across channels.
Connect with Shopify, WooCommerce, and shipping carriers in minutes.
Keep customers informed at every step with automated order notifications across all channels.
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