Make informed decisions with comprehensive analytics. Track message performance, measure campaign ROI, and optimize your communication strategy with real-time insights.
Get complete visibility into every aspect of your customer communication with our analytics dashboards.
Track the performance of every message you send across all channels. Understand delivery rates, read receipts, and response patterns.
Delivery rates by channel
Read and open rates
Response time analysis
Failure reasons breakdown
Measure the impact of your broadcast campaigns and optimize for better results. Track ROI and conversion attribution.
Click-through rates
Conversion tracking
Revenue attribution
A/B test results
Monitor team productivity and identify coaching opportunities. Track response times, resolution rates, and customer satisfaction.
Conversations handled
Average response time
Resolution rate
Customer satisfaction scores
Understand how your chatbots perform and where to improve. Track automation rates, handoffs, and flow completion.
Automation rate
Handoff triggers
Flow completion rates
Intent recognition accuracy
Monitor your communication metrics in real-time with live updating dashboards and visualizations.
Build custom reports with the metrics that matter most to your business. Schedule automated delivery.
Set up alerts for anomalies, threshold breaches, or important events. Never miss critical changes.
Export your data in various formats or integrate with your business intelligence tools.
Unlock powerful analytics to optimize your customer communication. Get started with Leanhook today.
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