Customer Support
Automated. 24/7.
Exceptional Experience.

AI-powered chatbots with seamless live agent handoff. Reduce response times, increase satisfaction, and scale your support effortlessly.

70%

Queries resolved by automation

<30s

Average first response time

24/7

Support availability

40%

Reduction in support costs

Automated Support Flow

Combine AI automation with human expertise for the perfect support experience.

Step 1

Customer Inquiry

Customers reach out via WhatsApp, SMS, Email, or web chat

All conversations unified in a single inbox for your team

AI immediately engages with instant, helpful responses

Support ChatOnline

I haven't received my order yet. Order #45678

Just now
AI Bot

Order #45678

I found your order! It's currently in transit and will arrive tomorrow by 6 PM.

Send trackingTalk to agent
Step 2

AI Resolution

AI understands intent and pulls relevant data from your systems

Provides instant, accurate answers for common queries

Quick reply buttons guide customers to the right action

Step 3

Seamless Agent Handoff

Complex issues automatically escalate to human agents

Full conversation context preserved for seamless handoff

Customer data and history available to agents instantly

Sarah (Agent)

Taking over conversation

Customer Context

Order: #45678 - Premium Headphones

Status: In Transit (delayed)

Previous: 2 orders, VIP customer

Hi! I'm Sarah, I see your order was delayed due to weather. Let me arrange expedited shipping at no extra cost.

Automate Common Support Queries

Resolve 70% of inquiries automatically with AI-powered responses.

Order Tracking

"Where is my order?" - Instantly provide tracking status and expected delivery date.

Returns & Refunds

Guide customers through return process and provide refund status updates automatically.

Product FAQs

Answer common questions about products, sizes, materials, and specifications instantly.

Payment Issues

Help with failed payments, refund status, and payment method questions.

Cancellations

Process order cancellations and explain cancellation policies clearly.

Appointments

Book, reschedule, or cancel appointments and send automatic reminders.

Support Features

Everything you need to deliver exceptional customer support.

AI-Powered Responses

Natural language understanding provides accurate, contextual responses to customer queries.

Smart Handoff

Automatically escalate complex issues to human agents with full conversation context preserved.

CRM Integration

Pull customer data from your CRM to provide personalized support with order history and preferences.

CSAT Collection

Automatically collect customer satisfaction ratings after support interactions.

Ready to Transform Your Support?

Deliver exceptional customer support 24/7 with AI automation and seamless agent collaboration.

Book Demo