AI-powered chatbots with seamless live agent handoff. Reduce response times, increase satisfaction, and scale your support effortlessly.
Queries resolved by automation
Average first response time
Support availability
Reduction in support costs
Combine AI automation with human expertise for the perfect support experience.
Customers reach out via WhatsApp, SMS, Email, or web chat
All conversations unified in a single inbox for your team
AI immediately engages with instant, helpful responses
I haven't received my order yet. Order #45678
Order #45678
I found your order! It's currently in transit and will arrive tomorrow by 6 PM.
AI understands intent and pulls relevant data from your systems
Provides instant, accurate answers for common queries
Quick reply buttons guide customers to the right action
Complex issues automatically escalate to human agents
Full conversation context preserved for seamless handoff
Customer data and history available to agents instantly
Sarah (Agent)
Taking over conversation
Customer Context
Order: #45678 - Premium Headphones
Status: In Transit (delayed)
Previous: 2 orders, VIP customer
Hi! I'm Sarah, I see your order was delayed due to weather. Let me arrange expedited shipping at no extra cost.
Resolve 70% of inquiries automatically with AI-powered responses.
"Where is my order?" - Instantly provide tracking status and expected delivery date.
Guide customers through return process and provide refund status updates automatically.
Answer common questions about products, sizes, materials, and specifications instantly.
Help with failed payments, refund status, and payment method questions.
Process order cancellations and explain cancellation policies clearly.
Book, reschedule, or cancel appointments and send automatic reminders.
Everything you need to deliver exceptional customer support.
Natural language understanding provides accurate, contextual responses to customer queries.
Automatically escalate complex issues to human agents with full conversation context preserved.
Pull customer data from your CRM to provide personalized support with order history and preferences.
Automatically collect customer satisfaction ratings after support interactions.
Deliver exceptional customer support 24/7 with AI automation and seamless agent collaboration.
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